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kindergifts | privacy policy

Your privacy is important to us and we are committed to keeping your information secure in accordance with UK privacy and data protection legislation.

By visiting www.kindergifts.co.uk (“Website”) or using our services, you agree to your personal information being used and disclosed in a manner as set out in this Privacy Policy (“Policy”). There is no obligation for you to provide your personal information to Kindergifts but if you do not provide certain information we may not be able to provide the full extent of our services to you.

This Policy is part of Kindergifts’ Terms of Service and sets out what personal information we collect from you, how we use it, and how we protect it.

Personal information collected when you visit the Website

Each time you visit the Website we automatically collect certain limited information such as your browser type, IP address, time of visit, pages visited, etc. We use Google Analytics and cookies to collect and analyse such information on an aggregate basis in order to understand user behaviour and preferences, and optimise our services to you and the general public.

Personal information submitted upon registration

When you register for an account to use our services, we collect: your name, email address and password. We use this information to create your personal profile and to allow you to login to your personal account each time you visit the Website.

Personal information submitted when making a payment

When you make a payment using the Website we collect: your first and last name and your email address.

When you make a card payment through the Website your credit or debit card details (including card type, card number and expiry date) are transmitted to our third party payment providers for the purposes of processing your payment. We only work with payment providers who have appropriate data protection policies. We do not store your credit or debit card details.

If you choose to claim Gift Aid on your donation we will also collect: your tax status declaration and your home address.

If you choose to remain anonymous when you make a payment and the Host has accepted to receive anonymous contributions, then we will not disclose your name to the Host against your contribution. However, you still need to provide us with personal details in order for us to process the payment, donation and Gift Aid.

Personal information submitted when raising funds

If you are a Host raising funds for a gift through the Website, we will also collect: your bank account name, sort code and bank account number.

Information about others

You may provide us with information about others or authorise us to collect this information on your behalf from your Guest List or a publicly shared link about your Event. You should only contact individuals via Kindergifts who you know would be happy to receive your communication via the Website and you must not use our Service to send unsolicited spam.

Cookies

Our website uses cookies to support personalisation, analytics functionality and to allow you to interact faster and more easily with the Website.

Cookies are small computer files which are downloaded to your device the first time you visit a website to store and collect information about the way you browse the website and the Internet. Cookies allow us to provide you with a better personal experience than otherwise and to improve our service over time. You may decide to delete and block all cookies or certain types for cookies via your browser setting. If you choose to do so, this may affect your experience on the Website.

Communication from us

If you have indicated that you would like to receive updates from us, we may send you marketing information in the form of email alerts and bulletins to tell you about latest developments on the Website, improvements to our Service, new features and news stories related to our Charity Partners or other similar content.

You can unsubscribe from receiving our electronic communications at any time by following the instructions included in our communications.

Using your personal information

We use the personal information collected from users for the following purposes:

  • Allow fundraisers to track replies from guests and payments received;
  • Administer payments, donations and where applicable, Gift Aid;
  • Personalise the look and feel of the website to fit your personal preferences;
  • Analyse and improve the Website and our services to you and the general public;
  • Send you news and information from time to time which you may opt to unsubscribe from at any time.

Disclosing information to others

In order to operate the Kindergifts Service, we share your personal information with trusted partners as follows:

  • Banks and payment providers, in order to process your payment transactions;
  • Charity Partners and the HMRC, to process and authorise Gift Aid claims. Your Gift Aid declaration includes: your name, home address and confirmation of your tax status;
  • Law enforcement bodies, to comply with legal obligations or a court order, in accordance with applicable privacy and data protection legislation.

Where we provide information to Charity Partners for the purposes of claiming Gift Aid on your donations, such data shall be provided under strict privacy law protection, only for the intended and no other purposes.

You agree to grant us permission to disclose your personal information with such partners in order to provide our services to you.

Keeping your information secure

Any information that you send through the Website is encrypted. We use industry security technology and standards to protect your data from interception and misuse. We use a secure server to store your information which is only accessible by Kindergifts’ authorised personnel. Although we make every effort to ensure a secure environment, we cannot guarantee that our internet service is 100% safe and we cannot be held responsible or liable for unauthorized or unintended access beyond our control.

It is your responsibility to keep your password secure and protect your account from unauthorised use at all times.

Access rights

You have the right to request copies of the information we hold on you. Most of this information is already made available to you on the Website when you login to your account. Where we incur costs in providing you with such access, you agree to pay for the costs.

If you notice that any of your details are incorrect, please email us at support@kindergifts.co.uk.

Third party websites

This Policy only applies to Kindergifts.co.uk. If you land on another site from our Website by following a link, you should be aware that these websites may have their own privacy policies and you should read these policies before using those sites. We cannot accept responsibility or liability for your use of third party websites.

Updates

We keep this Privacy Policy under regular reviews. Please review this policy periodically for any changes.

Where we make material changes, we will notify you via email or through the Website and where required by privacy and data protection law, give you the option to consent to the changes. If you do not accept the Policy changes, you should stop using the Website.

Contact

If you have any queries about this Privacy Policy, please contact us via email at: support@kindergifts.co.uk.